7 Tips on Dealing with Negative Reviews

7 Tips on Dealing with Negative Reviews

Bad Reviews Don’t Equal Bad Business If your business has received a bad review, it is important to remember that this is not necessarily a reflection of your business as a whole. All employees, customers and other stakeholders can have a bad day or moment. This...
Google or Yelp? Where To Send Your Customer Reviews

Google or Yelp? Where To Send Your Customer Reviews

Customer Reviews, we all know they are important but where should I focus my energy? In survey completed by Dimensional Research 90% of respondents confirmed that they read online reviews and positive reviews influenced their buying decision. In the same survey, 86%...